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The truth that 14% of European workers are involved suggests that the majority of European managers battle to do either. They recognize that the manager-employee connection is the most essential chauffeur of interaction and natural development, and they approach the task of raising engagement with the same rigor, self-control, and commitment that they approach other business problems.

The bright side is that most of Europeans are disengaged however not discontented. They are resting on the sidelines, waiting to be motivated. They are winnable, and firms can fix this gap by much better equipping their supervisors with the learning and development they require to be better people managers.